What happens if I return the dress late?
If the dress is returned after the due date, additional late fees will apply. Please return the dress on time to avoid any extra charges.
Can I extend my rental period?
Extensions of the rental period are subject to dress availability. If you need to extend the rental period, please contact us in advance to request an extension.
Do you offer international shipping?
Currently, we deliver our dresses only across Hong Kong. International delivery is not available, but we are considering it for the future. Please check our delivery options at checkout.
Do I need to clean the dress before returning it?
You don’t need to clean the rental dress before returning it. We handle the process through professional cleaning. Just pack the dress in the provided packaging and return it.
What if the dress does not fit me?
Before ordering, we recommend you check our sizing guide. If the dress doesn’t fit, please contact our customer support team for further assistance.
How do our dress rental services work?
Simply browse our collection, select a dress, choose your rental dates, and complete the checkout. We’ll deliver the dress to your doorstep. We only offer cash-on-delivery options for secure payment.