Welcome to Glerba! We thank you for your trust in our dress rental services. Read these terms cautiously before renting from us. Using our services means you accept the following terms.
1. Rental Agreement
- Customers are allowed to rent dresses for a certain period, which should be returned in the same state as received.
- Any damage outside normal wear and tear can responsible for repair or replacement fees.
2. Rental Duration & Returns
- A fixed time period for every rental will be clearly stated during booking.
- Late returns will be subject to extra charges. Kindly return your dress on time and avoid fines.
3. Payment & Shipping
- Currently, we accept cash on delivery (COD) only. Have the exact cash ready when receiving your order, please.
- We deliver only within Hong Kong. We do not take international orders as yet.
4. Dress Maintenance & Responsibility
- Be gentle with our dresses. Don't stain, tear, or cause any damage to them.
- We deal with dry cleaning, so there's no need to wash the dress when returning.
5. Cancellations & Refunds
- The order can be canceled prior to shipping. Cancellation is not accepted once it is shipped.
- Refund is not available except in the case of the item being out of stock or some mistake made by our side.
6. Privacy & Data Protection
Your privacy is our concern. Glerba will not share, sell, or trade your data with any other third parties. Your contact information is used exclusively for order fulfillment and customer support.
7. Changes to Terms
We sometimes change these terms. Any modification will be published on our site.
In case of any inquiry, please get in touch at [email protected]. Thank you for shopping at Glerba!